Be a Remote Concierge Contractor - MyTime

 

MyTime - Remote Concierge Work Opportunity

MyTime was founded by technology entrepreneur Ethan Anderson and in February of 2013, MyTime launched its website pilot in Los Angeles.  Consumers loved the convenience of booking appointments online, day or night. They also saved significant amounts of money by booking off-peak appointments, which MyTime discounts to help businesses fill their open time slots.
The MyTime iPhone app later launched on October 3, 2013 and will be launching the android version soon.  With this launch, MyTime will be the first app to allow consumers to book appointments on-the-go with over 2 million businesses.

What is MyTime?

MyTime is a company that is “reinventing local ecommerce.” They have built an online service where consumers can book appointments as well as purchase local services such as haircuts, house cleanings, massages, and other services from nearby local businesses. MyTime has integrated into the leading calendar applications on the market, giving them real-time visibility into each merchant’s schedule. When customers book appointments on MyTime, they will write back to the merchant’s calendar. This allows them to be a true one-stop destination to purchase services from millions of businesses across the country.

What are people saying about MyTime?

According to MyTime website, MyTime is venture backed by UpFront Ventures (Mark Suster), 500 Startups and other prominent angels. It recently won Top Mobile app at the Launch Mobile & Wearables Conference and was featured by Apple as “Best New App.” TechCrunch calls MyTime, “a rare breed of app like Uber, Pocket, and Venmo that makes life so much easier, it’s hard to remember how things worked before.” VentureBeat says MyTime is, “the Uber of local appointment booking” while Forbes refers to them as “the Amazon of local services.” Whatever you call them, they are busy building the world’s first local ecommerce destination, and would love for you to join in our mission.

What is this job like?

MyTime is providing an opportunity for people to make money as a Concierge Contractor from their homes as they provide MyTime the ability to outsource their first point of contact between MyTime and their customers and partner merchants.  Therefore, MyTime is contracting you to be responsible for fielding customer requests for appointment bookings and calling businesses to confirm those appointments. Although, MyTime has brilliant technology in place to make this process easy, they need someone who is comfortable talking to customers on the phone, has great customer service and sales skills, and has the ability to work remotely and accomplish multiple administrative tasks.

What are my responsibilities as a Concierge Contractor?

• Receive incoming customer requests for appointments.


• Communicate with customer to better understand their requirements (e.g. what kind of haircut are you looking for?).


• Call businesses to arrange appointments for business AND pitch them on MyTime services.


• Deliver an excellent customer experience, even when it’s not possible to meet a customer’s needs.


• Be the eyes and ears of the company -- help MyTime better understand their customers, merchants and what makes them tick.

What are the minimum requirements?

• 1-2 years of customer service experience, or other relevant experience


• High school degree and 18 years of age


• Available to start within 2 weeks


• Unlimited calling plan on your cell phone or home line


• Must be fluent in English

If you feel like this job is for you, email your resume to jobs@mytime.com!