Email Customer Service Rep – Paint Nite

If you don't like phone work, you can work as an Email Customer Service Rep for this really cool company called Paint Nite where people can drink creatively.

What is Paint Nite?

Paint Nite is a cool and avant-garde concept that helps bring together people in a very interesting way.  The concept allows people to drink cocktails while enjoying artistic painting .  By doing this, it helps draw in patrons into local pubs on a very calm and slow night while having creative ways to break the ice with other patrons as they socialize about art.  These two-hour Paint Nite parties hold about 40+ participants and are held every day.  The best part about these parties is that attendants will have the opportunity to learn how to paint with step-by-step instructions by one master local artist. For those who are novice, it gives them an enriching feeling as they can consider themselves artists.

Email Customer Service Rep

Paint Nite is searching for self-motivated candidates to join their team as a Customer Service Representative.  You must be able to handle open-ended problems, even it the task seems impossible to handle. As a customer service rep, you will have flexible hours as you work from home.  Paint Nite requires that all employees visit  their Somerville, MA office twice a month.  The level knowledge required is vast and can be learned.

What does a Customer Service Rep job entail?

• You will create quality responses with a flair and show friendliness via email. This includes organizing applicable information, coordinating with the team at HQ, and providing a plethora of resources to our customer’s needs.


• Respond to all emails within 24 hours Monday through Friday.


• Your schedule is a 100% flexible, as long as the 24 hour timeframe is met.

Skills that you need to obtain:

• Must be able to manage  your time and be able to work independently from home


• Have great excitement about your work with a young and continually growing company


• Must be well organized and extremely detailed oriented.


• Able to thrive in a fast paced, pressed environment while also remaining flexible and efficient


• Must be a true team player; able to see the whole picture of any given problem


• Need to be a person who always seeking ways to make things work more efficiently.


• Must be a people person and very friendly, knowing how to laugh through trouble.


• Able to see through the question being asked to the actual problem a user is having.


• Computer savvy.


• Must be able to multitask as you will be using a wide range of resources to resolve challenges, especially when you don't know the answer

Other skills that you need:

• Excellent written communication skills


• Have a reliable internet service—your performance will be results driven


• Home Office


• Working knowledge of Microsoft Word, Gmail, and Google Drive

If you are interested, you can apply here!