Tuesday, August 12, 2014

Work at a Virtual Call Center with NexRep

[caption id="attachment_372" align="aligncenter" width="276"]Photo by Steve Wilson Photo by Steve Wilson[/caption]

If you enjoy sales and people-oriented,  NexRep might be the work-at-home (WAH) job opportunity for you.

What is NexRep?


NexRep is sales-driven, virtual call center similar to West At Home or Cloud10, which allows customer service reps and sales agents to work out of the co

mfort of their own home.  NexRep offers various job positions—both inbound and outbound calling.  Training is also included and executed through live webinars and/or tele-classes where you will be included in an interactive workshop that is conducted over the telephone like a conference call.

There are also new receptionist position at NexRep with inbound calling and appointment setting for a salon during the whole week including Sundays between the hours of 7 a.m. to 12 a.m. EST.

What are NexRep hours like?


Inbound calls are 24/7, and you must work at least 2 hours at a time. NexRep requires there agents to work 15 hours per week. Outbound sales representatives have the same weekly hour requirement.  However, the hours are from 9 a.m. to 9 p.m. EST.

Inbound agents will train for 2 weeks with the first week being unpaid. During the second week, you will get paid your weekly commission as you receive and take live calls in addition to receiving performance feedback. Your first week of training will be from 10 a.m. to 3 p.m. EST and this will only occur on Wednesday, Thursday, and Friday. The second week of training will be from Monday through Friday.  You will spend four hours each day, taking calls either from 12 p.m. to 3 p.m. EST or 3 p.m. to 7 p.m. EST.  You can choose which hours you would like to take calls.

Outbound agents train from Monday through Friday from 10 a.m. to 3 p.m. EST during the first week and 9 a.m. to 3 p.m. EST for the second week.

NexRep Receptionist Certification is for Monday through Friday from 11 a.m. to 3 p.m. EST. The same minimum weekly requirement of hours applies with .25 a minute being the pay.

What skills do you need for NexRep?


Although NexRep prefers two years of call center experience and a college degree, they will accept applicants who have not met these requirements. Make sure you send over your resume to jobs@nexrep.com and indicate in your cover letter that you are interested in training and working from home.

What are the technical requirements?


In order to work for NexRep, you must have the following:

  • high-speed Internet access

  • active email account

  • basic computer skills

  • Windows-based computer with updated software

  • A Google Voice account or Unlimited long distance for training

  • USB headset (for training purposes only) 

  • Excellent customer service and sales skills


You must pay a $25 fee to cover both the background check and the training materials.  Again, make sure you have a USB headset when you do training  and make sure you train and work in a quiet area of your home.

Am I an independent contractor or an employee?


As a NexRep agent, you are an independent contractor and responsible for submitting your taxes to the IRS. NexRep will send you a 1099 if you make over $600 by the end of the year.

How much will I get paid?


As an inbound calling agent, you will receive a 100% commission-based with no limit or cap on the amount of money that the can earn. If you decide to become an outbound calling agent, the pay is $5 an hour plus commission.

Most agents are averaging  around $10 to $15 an hour after receiving commission.

*Agents get paid every two weeks via check or direct deposit.

How can I apply to NexRep?


Apply here!

Here is a great  opportunity here as well at NexRep! Read job description below.


Beauty Consultant


Click here to become a Beauty Consultant for NexRep!

NexRep is looking for energetic, friendly, self-motivated customer care advocates to represent Tria Beauty (triabeauty.com), a leader in professional, light-based skincare solutions for use at home, transforming the way you care for your skin.

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