Showing posts with label Virtual Call Center. Show all posts
Showing posts with label Virtual Call Center. Show all posts

Thursday, October 2, 2014

Be a Virtual Customer Service Representative - VIPdesk Connect

vipdesk connect 

If you love working with people, you should become a Virtual Customer Service Representative with VIPdesk.  VIPdesk Connect is based in Alexandria, VA and has been in business for over 15 years. Striving to provide excellent customer service to the many and amazing brands they serve, VIPdesk  goal is to have happy employees in order to have happy customers. Their service solutions involve inbound call center services, back office support, media management and assistance services. They are looking for the best virtual customer service and sales reps that are willing to work from the comfort of their homes.  VIPdesk Connect value their employees as much as their customers. They will make sure you have the right tools and training to succeed. It's cool working from home as you can spend more quality time with your family and friends and there is no need to commute.

Types of Home-Based" Positions


VIPdesk are currently looking to hire seasonal home-based customer service representatives to serve some of their clients such as Bluefly and Skullcandy and are seeking hundreds of qualified customer service agents for popular retail brands in the fashion and consumer electronics industries. Right now they are hiring in the following states: AZ, CO, DE, FL, GA, IL, IN, KY, MD, MI, MO, NC, NJ, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA. You will be an employee and they are now hiring.

Pay Rate


The pay is $10 - $12 an hour.

Requirements:


· Should have some previous experience in customer service and sales.

· Must be motivated, self-disciplined, and comfortable with working from home as a customer service rep.

· Must meet the technical requirements needed for the position.

· Make sure to complete the online application and assessment fully.

· Be a resident of a qualified state.

· Provide plenty of detail on your application

How long does the application process take?


The application and resume review process may take up to several weeks. If your skills and experience match an open position and appear to be the best fit, a recruiter may contact you. If you are not selected, your resume will remain in their database and is available for you to apply to other open positions.

If you are interested in this job position, you can apply here!

 

Thursday, September 4, 2014

Become a Virtual Assistant – TimeEtc


timeetc


Time Etc. is a flourishing company that regularly hires home-based virtual assistants.  Since 2007, Time Etc. has claimed to handle more than 20,000 tasks per month for their clients and is a leading virtual assistant company.  If you are interested in this company and meet Time Etc.'s requirements, you should fill out an application to become a work from home Virtual Assistant.

 

Where do they hire?


I believe they hire in the US and in the UK.  The majority of their business clients are from the US and the UK.  You must have proficient English skills to qualify for this job.

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What kind of work do you do for Time Etc.?


As a virtual assistant, your duties depend on the needs of your clients. This includes everything from filling out forms to scheduling and making travel arrangements. You will get paid on an hourly rate for the work that you do.

In addition, there might be an opportunity to use other skills you might have such as marketing, blogging, social media or content creation.  You will never get bored with your job. You will always have something fun to do and this job can fit around your lifestyle such as raising children, volunteering, etc.

How much does Time Etc. pay?


The pay rate ranges between $11 and $16 an hour. Pay rate also depends on your experience.

When does Time Etc. pay?


Time Etc. pays monthly via PayPal.

What will my schedule be like?


You will work at least five hours a week, Monday through Friday.  If hired, you must commit to working for Time Etc. for at least a year.  However, this is a flexible position.

What do people say about working for Time Etc.?


I found a news article through Time Etc. Press link.  Read the article about Star Lerthattasin who worked with Time Etc before running a holiday business in Thailand with her husband. See the full article here

Equipment you'll need:



  • A PC or Mac

  • Microsoft office

  • An internet connection

  • Skype and headset or handset

  • A printer and paper


What Time Etc. need from you:


Availability during the working week (Mon-Fri)
Be available for at least a year
Able to work at least five hours per week
At least 2-3 years commercial experience
Good English skills
Good organizational skills
A reasonable home office set up / quiet area to work

If interested, Apply Now!

Tuesday, September 2, 2014

Virtual Assistants - Zirtual

zirtualRight now, Zirtual  are continually accepting applications.  Their goal is to hire 300 “Zirtual Assistants” in the next year.

Zirtual are hiring for both full-time and part-time positions.
Like an administrative super hero, a Zirtual Virtual Assistant use  high-speed internet connection to make the world a better place for clients every day. ZAs are equipped with internet research skills more powerful than any locomotive and are able to demolish difficult problems and organize those who have never been organized before.

What does this job entail?


You will schedule appointments with the greatest of ease and save the day with lightning fast travel bookings.

What is a full-time schedule like?
Full-time Zirtual Assistants start at $12 per hour and work from 9AM to 6PM each weekday.  Full-time employees qualify for benefits.

Interested in part-time work?
Part-time ZAs work from 10:00AM to 4:00PM each weekday and start at $10 per hour.

Where do they need applicants from?

Zirtual currently has a need for applicants from the following states: AZ, CO, GA, IA, ID, IL, IN, KS, MO, NE, NM, NV, OH, OR, TX, UT

ZA Applicant Minimum Requirements:



  • You must be eligible to work in the US

  • You must be over 18 years of age

  • You must have completed at least one year of college (minimum of 24 credits earned)

  • If you have already applied, you must wait 30 days before reapplying

  • You must reside in a state that we are currently hiring in: AZ, CO, GA, IA, ID, IL, IN, KS, MO, NE, NM, NV, OH, OR, TX, UT


 

Skills & Qualifications:



  •     Strong desire to help people and a positive attitude

  •     Prompt responses to clients' questions and requests

  •     Amazing customer service skills

  •     Familiarity with standard assistant tools like Google Docs,     GCal, Microsoft Word, Excel, Outlook, etc.

  •     Solid phone access; landline or dependable cell phone

  •   A high-speed internet connection

  • Superb writing skills

  •     Extremely detailed oriented

  •     Expert communication skills

  •     Strong organizational skills

  •     Strong problem solving skills

  •     Excellent time-management skills

  •     Must be extremely flexible and highly adaptable

  •     Dedication to ongoing learning and personal growth
    You also must be 18 or older to apply


Education



  • High School Diploma or GED required

  • One year of college (or 24 college credits, no trade school)


For more information about this job opportunity, click here.

Monday, August 18, 2014

At Home Reservation Sales Agent - Brittain Resort Management

[caption id="attachment_7" align="aligncenter" width="300"]Photo by jypsygen, Flickr Photo by jypsygen, Flickr[/caption]

Brittain Virtual Sales Force is seeking sales-minded Reservation Sales Agents who has the ability to sell reservations.  As a at home reservation sales agent, you will be selling reservations over the phone while taking inbound and outbound calls. You will also sell reservations via online chats and email in a positive and professional manner. You should be courteous, self-motivated and detail oriented.  It is required that you have some knowledge of IQ Ware and NAVIS Narrowcast applications, but it’s not required.  Sales incentives will compliment wages earned.

What does this job entail?


As a Reservation Sales Agent, you are responsible for maintaining a positive and professional role as you help prospective guests over the phone and through email correspondence.  You must have full knowledge of resort accommodations, amenities, location and nearby attractions in order to provide accurate prearrangements and expectations of guests. You must learn technical skills to communicate efficiently with the guest, and complete reservations as well as assist in maintaining call quality to the Brittain Resort Management standard.

Your functions as a Reservation Sales Agent



  • Must be genuinely friendly and professional while taking phone calls.

  • Have the proper equipment to receive phone calls.

  • Must have proficient computer skills

  • Must know basic math skills

  • Able to report all technical issues to a Supervisor on duty

  • Report all guest issues as the occur (Supervisor)

  • Must retain full knowledge of resort accommodations, policies and practices

  • Must possess (but not required) some knowledge of the Myrtle Beach Area, attractions and local events or know how to acquire information

  • Must be able to employ available informational tools


Other Necessary Requirements



  • Be able to maintain a clean and organized work environment

  • Report any unsafe work condition to a Supervisor

  • Excellent time management

  • Ability to work with multiple software systems

  • Must be able to accept constructive criticism

  • Must be able to do other assigned work by Supervisor

  • Must be people-oriented and maintain a friendly, outgoing and professional demeanor

  • Have excellent communication & organizational skills

  • Be able to meet monthly goals and have superior sales skills

  • Have prior customer service experience (not required)

  • Possess a working knowledge of computers and telephone systems

  • Be able to perform calmly, competently and quickly in emergency situations


Education and Formal Training



  • High school diploma or equivalent preferred


If you are interested apply here: Sales Agent Online Application

 

Note: If you are interested in their at home Golf Director position click here!

Work At Home Golf Director - Brittain Resort Management

Golfing

Brittain Resort Management hires work at home golf directors to provide high quality service to assist potential and returning guests of Oceanfront and Inland Villa Resorts. Brittain Resort Management is a family company and is in search for home based agents.  The provide two at home positions: Reservation Sales Agents and Golf Directors.

Note: If you are interested in their Reservation Sales Agent position, click here!

What is a Golf Director?


The Golf Director represents  Brittain Resort Management as he or she maintain a friendly persona with prospective guests and golfers over the phone and through email correspondence in a professional manner. Directors must have full knowledge of golf courses, resort accommodations, amenities, location as well as nearby attractions in order to accurately and proficiently provide the expectations of guests and golfers. The Golf Director must have excellent technical skills to communicate efficiently with the guest and golfers, and make reservations. Golf Directors must maintain call quality to the Brittain Resort Management standard.

Main Functions  as a Golf Director



  • Must keep a clean and organized work environment

  • Report any unsafe work condition to the Supervisor

  • Excellent time management

  • Able to work with multiple software systems

  • Must be able to accept constructive criticism

  • Maintain other duties assigned by Supervisor


Required Knowledge & Skills



  • Must be friendly, outgoing and have a professional demeanor in order to interact with guests and other team members

  • Must have excellent communication and organizational skills

  • Must have superior sales skills and remain coachable to meet monthly goals

  • Prior customer service experience is preferred

  • Must have working knowledge of computers and telephone systems

  • Ability to perform duties calmly, competently and quickly in emergency situations


Education Requirement



  • Formal Training

  • High school diploma or equivalent preferred


If you are interested, apply here: Golf Director Online Application!

Tuesday, August 12, 2014

Work at a Virtual Call Center with NexRep

[caption id="attachment_372" align="aligncenter" width="276"]Photo by Steve Wilson Photo by Steve Wilson[/caption]

If you enjoy sales and people-oriented,  NexRep might be the work-at-home (WAH) job opportunity for you.

What is NexRep?


NexRep is sales-driven, virtual call center similar to West At Home or Cloud10, which allows customer service reps and sales agents to work out of the co

mfort of their own home.  NexRep offers various job positions—both inbound and outbound calling.  Training is also included and executed through live webinars and/or tele-classes where you will be included in an interactive workshop that is conducted over the telephone like a conference call.

There are also new receptionist position at NexRep with inbound calling and appointment setting for a salon during the whole week including Sundays between the hours of 7 a.m. to 12 a.m. EST.

What are NexRep hours like?


Inbound calls are 24/7, and you must work at least 2 hours at a time. NexRep requires there agents to work 15 hours per week. Outbound sales representatives have the same weekly hour requirement.  However, the hours are from 9 a.m. to 9 p.m. EST.

Inbound agents will train for 2 weeks with the first week being unpaid. During the second week, you will get paid your weekly commission as you receive and take live calls in addition to receiving performance feedback. Your first week of training will be from 10 a.m. to 3 p.m. EST and this will only occur on Wednesday, Thursday, and Friday. The second week of training will be from Monday through Friday.  You will spend four hours each day, taking calls either from 12 p.m. to 3 p.m. EST or 3 p.m. to 7 p.m. EST.  You can choose which hours you would like to take calls.

Outbound agents train from Monday through Friday from 10 a.m. to 3 p.m. EST during the first week and 9 a.m. to 3 p.m. EST for the second week.

NexRep Receptionist Certification is for Monday through Friday from 11 a.m. to 3 p.m. EST. The same minimum weekly requirement of hours applies with .25 a minute being the pay.

What skills do you need for NexRep?


Although NexRep prefers two years of call center experience and a college degree, they will accept applicants who have not met these requirements. Make sure you send over your resume to jobs@nexrep.com and indicate in your cover letter that you are interested in training and working from home.

What are the technical requirements?


In order to work for NexRep, you must have the following:

  • high-speed Internet access

  • active email account

  • basic computer skills

  • Windows-based computer with updated software

  • A Google Voice account or Unlimited long distance for training

  • USB headset (for training purposes only) 

  • Excellent customer service and sales skills


You must pay a $25 fee to cover both the background check and the training materials.  Again, make sure you have a USB headset when you do training  and make sure you train and work in a quiet area of your home.

Am I an independent contractor or an employee?


As a NexRep agent, you are an independent contractor and responsible for submitting your taxes to the IRS. NexRep will send you a 1099 if you make over $600 by the end of the year.

How much will I get paid?


As an inbound calling agent, you will receive a 100% commission-based with no limit or cap on the amount of money that the can earn. If you decide to become an outbound calling agent, the pay is $5 an hour plus commission.

Most agents are averaging  around $10 to $15 an hour after receiving commission.

*Agents get paid every two weeks via check or direct deposit.

How can I apply to NexRep?


Apply here!

Here is a great  opportunity here as well at NexRep! Read job description below.


Beauty Consultant


Click here to become a Beauty Consultant for NexRep!

NexRep is looking for energetic, friendly, self-motivated customer care advocates to represent Tria Beauty (triabeauty.com), a leader in professional, light-based skincare solutions for use at home, transforming the way you care for your skin.