Showing posts with label work form home. Show all posts
Showing posts with label work form home. Show all posts

Wednesday, August 20, 2014

Email Customer Service Rep – Paint Nite

paint nite

If you don't like phone work, you can work as an Email Customer Service Rep for this really cool company called Paint Nite where people can drink creatively.

What is Paint Nite?


Paint Nite is a cool and avant-garde concept that helps bring together people in a very interesting way.  The concept allows people to drink cocktails while enjoying artistic painting .  By doing this, it helps draw in patrons into local pubs on a very calm and slow night while having creative ways to break the ice with other patrons as they socialize about art.  These two-hour Paint Nite parties hold about 40+ participants and are held every day.  The best part about these parties is that attendants will have the opportunity to learn how to paint with step-by-step instructions by one master local artist. For those who are novice, it gives them an enriching feeling as they can consider themselves artists.

Email Customer Service Rep


Paint Nite is searching for self-motivated candidates to join their team as a Customer Service Representative.  You must be able to handle open-ended problems, even it the task seems impossible to handle. As a customer service rep, you will have flexible hours as you work from home.  Paint Nite requires that all employees visit  their Somerville, MA office twice a month.  The level knowledge required is vast and can be learned.

What does a Customer Service Rep job entail?



  • You will create quality responses with a flair and show friendliness via email. This includes organizing applicable information, coordinating with the team at HQ, and providing a plethora of resources to our customer’s needs.

  • Respond to all emails within 24 hours Monday through Friday.

  • Your schedule is a 100% flexible, as long as the 24 hour timeframe is met.


Skills that you need to obtain:


  • Must be able to manage  your time and be able to work independently from home

  • Have great excitement about your work with a young and continually growing company

  • Must be well organized and extremely detailed oriented.

  • Able to thrive in a fast paced, pressed environment while also remaining flexible and efficient

  • Must be a true team player; able to see the whole picture of any given problem

  • Need to be a person who always seeking ways to make things work more efficiently.

  • Must be a people person and very friendly, knowing how to laugh through trouble.

  • Able to see through the question being asked to the actual problem a user is having.

  • Computer savvy.

  • Must be able to multitask as you will be using a wide range of resources to resolve challenges, especially when you don't know the answer


Other skills that you need:

  • Excellent written communication skills

  • Have a reliable internet service—your performance will be results driven

  • Home Office

  • Working knowledge of Microsoft Word, Gmail, and Google Drive


If you are interested, you can apply here!

Tuesday, August 12, 2014

Work at a Virtual Call Center with NexRep

[caption id="attachment_372" align="aligncenter" width="276"]Photo by Steve Wilson Photo by Steve Wilson[/caption]

If you enjoy sales and people-oriented,  NexRep might be the work-at-home (WAH) job opportunity for you.

What is NexRep?


NexRep is sales-driven, virtual call center similar to West At Home or Cloud10, which allows customer service reps and sales agents to work out of the co

mfort of their own home.  NexRep offers various job positions—both inbound and outbound calling.  Training is also included and executed through live webinars and/or tele-classes where you will be included in an interactive workshop that is conducted over the telephone like a conference call.

There are also new receptionist position at NexRep with inbound calling and appointment setting for a salon during the whole week including Sundays between the hours of 7 a.m. to 12 a.m. EST.

What are NexRep hours like?


Inbound calls are 24/7, and you must work at least 2 hours at a time. NexRep requires there agents to work 15 hours per week. Outbound sales representatives have the same weekly hour requirement.  However, the hours are from 9 a.m. to 9 p.m. EST.

Inbound agents will train for 2 weeks with the first week being unpaid. During the second week, you will get paid your weekly commission as you receive and take live calls in addition to receiving performance feedback. Your first week of training will be from 10 a.m. to 3 p.m. EST and this will only occur on Wednesday, Thursday, and Friday. The second week of training will be from Monday through Friday.  You will spend four hours each day, taking calls either from 12 p.m. to 3 p.m. EST or 3 p.m. to 7 p.m. EST.  You can choose which hours you would like to take calls.

Outbound agents train from Monday through Friday from 10 a.m. to 3 p.m. EST during the first week and 9 a.m. to 3 p.m. EST for the second week.

NexRep Receptionist Certification is for Monday through Friday from 11 a.m. to 3 p.m. EST. The same minimum weekly requirement of hours applies with .25 a minute being the pay.

What skills do you need for NexRep?


Although NexRep prefers two years of call center experience and a college degree, they will accept applicants who have not met these requirements. Make sure you send over your resume to jobs@nexrep.com and indicate in your cover letter that you are interested in training and working from home.

What are the technical requirements?


In order to work for NexRep, you must have the following:

  • high-speed Internet access

  • active email account

  • basic computer skills

  • Windows-based computer with updated software

  • A Google Voice account or Unlimited long distance for training

  • USB headset (for training purposes only) 

  • Excellent customer service and sales skills


You must pay a $25 fee to cover both the background check and the training materials.  Again, make sure you have a USB headset when you do training  and make sure you train and work in a quiet area of your home.

Am I an independent contractor or an employee?


As a NexRep agent, you are an independent contractor and responsible for submitting your taxes to the IRS. NexRep will send you a 1099 if you make over $600 by the end of the year.

How much will I get paid?


As an inbound calling agent, you will receive a 100% commission-based with no limit or cap on the amount of money that the can earn. If you decide to become an outbound calling agent, the pay is $5 an hour plus commission.

Most agents are averaging  around $10 to $15 an hour after receiving commission.

*Agents get paid every two weeks via check or direct deposit.

How can I apply to NexRep?


Apply here!

Here is a great  opportunity here as well at NexRep! Read job description below.


Beauty Consultant


Click here to become a Beauty Consultant for NexRep!

NexRep is looking for energetic, friendly, self-motivated customer care advocates to represent Tria Beauty (triabeauty.com), a leader in professional, light-based skincare solutions for use at home, transforming the way you care for your skin.